An Integrated Success Model for Evaluating Information System in Public Sectors

This study modified the dimensions of the TAM and D&M IS Success Models and added additional two success dimensions (Management support and Training). An integrated model for evaluating IS success was generated; the proposed model has been validated by an empirical study based on a questionnaire. The results indicated that information quality has a strong significant influence on IS success (81.9%) followed by Behavioral intention (80.2%); Perceived usefulness (78.8%); whereas the least one is user involvement (70%). The overall results show that the proposed model can be beneficial for decision makers in organizations on evaluating the implementation of information systems. Key wards: DeLone & McLean IS success model, Technology Acceptance Model, Integrated IS Success Model